FAQ

Frequently Asked Questions (FAQ)

1. What products do you sell?
We offer home decor, gadgets, kitchen tools, fitness accessories, pet items, personal care items, and religious idols.

2. Do you sell genuine and quality-checked items?
Yes. Every item is inspected before dispatch to ensure that you receive safe and reliable products.

3. How long does delivery take?
Orders usually reach customers within 3–5 working days across India.

4. Do you offer free shipping?
Yes, we provide free shipping across India on all orders.

5. What payment options are available?
You can pay using UPI, cards, net banking, or choose Cash on Delivery.

6. Do you accept returns?
Returns are accepted only for wrong or defective items. You must share an unboxing video for approval.

7. How long do I have to request a return?
Return requests must be raised within 3 days of receiving the order.

8. How are refunds issued?
Refunds are processed to the original payment method and usually reflect within 8–15 business days after approval.

9. Do you allow exchanges?
Exchanges are allowed only for wrong items. Size-based or preference-based exchanges are not available.

10. How can I contact support?
You can reach us via email at harmanpihu2@gmail.com or call/WhatsApp us at 92115 76321 during our support hours: Monday to Saturday, 10 AM to 6 PM.